Terms and Conditions

§ 1 Scope and provider

These General Terms and Conditions apply to the use of the HouseLinc app on iOS, Android and the web by all registered users.

The provider and contracting party is:

Deviating terms of the user do not become part of the contract, even if HouseLinc does not expressly object to them.

§ 2 Subject of the service

HouseLinc provides a software-as-a-service solution for managing properties, assets, tenancies, receipts, documents and trips; the data entered is stored in the HouseLinc cloud.

The specific scope of functions depends on the selected plan and is described in the app and in the respective app store. HouseLinc additionally offers AI-assisted suggestions, for example for the automatic recognition and assignment of receipts; the user reviews and confirms these suggestions before adopting them.

HouseLinc may further develop or change the scope of functions or discontinue individual functions, provided this is reasonable for the user taking their legitimate interests into account.

HouseLinc does not provide tax, legal or financial advice; calculations, reports such as the financial profile or property exposé, and AI suggestions are aids whose accuracy the user checks before use.

§ 3 Registration and account

Use requires registration with an email address and password as well as confirmation of the email address.

Registration is reserved for persons aged 18 and over; the information provided at registration must be truthful.

The user keeps their access credentials confidential and is responsible for all activities carried out under their account.

The user may additionally activate two-factor authentication via TOTP; they keep the issued recovery code safe on their own responsibility, as its loss can lead to permanent loss of access.

Only one account per person is permitted.

§ 4 Plans, prices and payment

The Free plan is free of charge; in addition, HouseLinc offers the paid subscription plans Starter, Investor and Professional.

Prices, term and scope of the respective plan are displayed during the ordering process before the contract is concluded.

If the purchase is made via the Apple App Store or Google Play, Apple or Google respectively is the contracting party for purchase, billing, renewal, cancellation and refund under their own terms. If the purchase is made via the web app, the contracting party is Houselinc GmbH; payment is handled by the service provider RevenueCat using the payment service provider Stripe, whereby HouseLinc itself receives no payment data.

A subscription booked via the web app renews automatically for the booked term unless the user cancels by the end of the current term. Price changes affect future terms only, are announced in good time in advance and entitle the user to cancel.

If the user defaults on a payment, HouseLinc may suspend access to paid functions; stored data remains unaffected.

§ 5 Right of withdrawal for consumers purchasing via the web app

Consumers have a statutory right of withdrawal when concluding a contract via the web app.

Withdrawal instructions: You have the right to withdraw from this contract within fourteen days of conclusion of the contract without giving reasons. To exercise your right of withdrawal, inform us — Houselinc GmbH, Kaiser-Ruprecht-Str. 6, 63755 Alzenau, Germany, email info@houselinc.com — by means of a clear statement; sending the notification in good time is sufficient to meet the deadline.

Consequences of withdrawal: If you withdraw from this contract, we will reimburse all payments received from you without undue delay and at the latest within fourteen days of the day on which we received notification of your withdrawal. For the refund we use the same means of payment you used for the original transaction. If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point of withdrawal compared with the total scope of the service provided for in the contract. For purchases via the Apple App Store or Google Play, their own rules on withdrawal and refunds apply.

Model withdrawal form: If you wish to withdraw from the contract, please complete the following details and send them to Houselinc GmbH, Kaiser-Ruprecht-Str. 6, 63755 Alzenau, Germany, or by email to info@houselinc.com.

• —I hereby withdraw from the contract concluded by me for the use of the HouseLinc app.
• —Ordered on:
• —Name of the consumer:
• —Address of the consumer:
• —Date and signature (only for notification on paper):

§ 6 Obligations of the user

The user undertakes to use HouseLinc only within the framework of applicable law and not to upload unlawful content.

If the user records data of third parties, for example of tenants or service providers, they alone are responsible for its permissibility under data protection law.

The user is responsible for the accuracy of their own entries.

Statutory retention and tax obligations remain with the user; HouseLinc does not replace bookkeeping compliant with the German GoBD.

The user secures important documents in good time before deleting their account, as recovery is not possible afterwards.

The user may not circumvent HouseLinc's technical protection measures and may not scrape the app automatically.

§ 7 Artificial intelligence and partner offerings

AI-assisted functions provide suggestions only; the user reviews and confirms every suggestion before adopting it.

Activating AI functions is voluntary and can be revoked at any time in the settings.

References in the app to partners such as Bauer Finanz or notary contacts are mere references; HouseLinc does not broker such services and does not become the user's contracting party for them.

HouseLinc receives a commission for individual partner references; this does not affect the selection of partners, and a contract for the advertised service is concluded exclusively with the respective partner.

Details of the data processing in connection with AI functions and partner references follow from the privacy policy.

§ 8 Availability and maintenance

HouseLinc endeavours to provide the app with high availability without guaranteeing uninterrupted availability. Maintenance work, updates and disruptions at integrated third-party providers may lead to temporary restrictions. Data recorded offline is synchronised as soon as an internet connection is available again.

§ 9 Data protection and data access

The HouseLinc privacy policy applies to the processing of personal data.

As the operator, HouseLinc has technical access to the stored content and uses it only where there is a specific reason, such as support at the user's request, error analysis, security or legal obligations.

§ 10 Rights of use and content

The user retains all rights to the content they place in HouseLinc, such as documents, photos and data.

They grant HouseLinc only the simple right required to provide the service: to store, process and display this content.

Software, design and content of the HouseLinc app remain the property of Houselinc GmbH and are protected by copyright.

The user receives a simple, non-transferable right to use the app itself within the scope of these terms.

§ 11 Liability

HouseLinc is liable without limitation for intent, gross negligence, injury to life, body or health, under the German Product Liability Act and to the extent of guarantees assumed. In the case of simple negligence, HouseLinc is liable only for breach of essential contractual obligations, limited to the damage typically foreseeable for this type of contract.

HouseLinc is not liable for data loss to the extent that the user has failed to take reasonable security measures of their own. Under the free plan, HouseLinc is liable only for intent and gross negligence.

HouseLinc is not liable for content and services of third parties, in particular of partners such as Bauer Finanz or notary contacts. HouseLinc gives no warranty for the accuracy of calculations, reports and AI suggestions; the user remains obliged to check them.

§ 12 Term, cancellation and account deletion

The Free plan can be ended at any time. A paid subscription can be cancelled at the end of the respective term via the Apple App Store, Google Play or the web app.

The user can delete their account in the app at any time; this removes all content immediately and permanently, but does not automatically end a subscription in the App Store or on Google Play, which must be cancelled there separately.

HouseLinc may terminate the contract with reasonable notice and, in the event of a serious breach of these terms, without notice. If HouseLinc discontinues the service entirely, it will announce this at least three months in advance and enable the user to export their data during this period.

§ 13 Changes to these terms

HouseLinc may change these terms where this is necessary to adapt to legal or technical developments and the contractual balance is not materially shifted as a result. HouseLinc announces changes at least four weeks in advance in the app or by email.

The user may object to the change; if they object, both parties may terminate the contract as of the date the change takes effect.

If the user does not object within the notice period, the change is deemed accepted; HouseLinc points out this consequence separately in the announcement.

§ 14 Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; if the user is a consumer, mandatory protective provisions of the law of their country of habitual residence remain unaffected by this choice of law.

The place of jurisdiction for all disputes arising from this contract is Munich, provided the user is a merchant, a legal entity under public law or a person without a general place of jurisdiction in Germany.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Should any provision be invalid, the validity of the remaining provisions remains unaffected; the statutory provision takes its place.

The contract language is German.